Anna

Ames and I were on the IKEA Website last night and Anna helped us figure out how to order a 2006 catalog. I was so excited that I thought I’d talk to her again and see what else she knows about.

Anna and Jason 1

Anna: Welcome to IKEA. I’m Anna, IKEA USA’s Online Assistant. You can ask me about IKEA and our products and our services. How can I help you today?

Jason: Howdy Anna, how are you today?

Anna: I’m fine, thank you for asking.

Jason: Then perhaps you can help me.

Anna: I assume you need some help with IKEA. What exactly is it that I can help you with?

Jason: I was wondering if you could tell me what the meaning of life is?

Anna: Better minds than I have failed to come up with an answer to that one. Try asking me something about IKEA, I’m sure I’ll have an answer to that.

Jason: Sure, I love IKEA! Where can I buy stock in IKEA?

Anna: Online stock check is a new online feature for our website. Once you locate the product you are interested in, simply click on the link that says CHECK STOCK AVAILABILITY. Then select the store(s) that you would like to check stock in!

Jason: Huh?

Anna: I am sorry if my answer was unclear. Could you please rephrase your question and we will try again.

Anna and Jason 2

Jason: Do you like pie?

Anna: To which IKEA store are you referring to when asking about the restaurant?

Jason: The one in Atlanta had pie. It was great!

Anna: <Window opens to IKEA Atlanta> Here you can enjoy a cooked breakfast, a light snack, or even dinner. Take a look at the great meal deals that IKEA Atlanta has to offer.

Jason: I knew that already!

Anna: I’m very sorry, but I can’t really talk about things like that at this time.

Jason: Can we talk about you?

Anna: There is no ‘me’. I am a computer program. What would you like to know about IKEA?

Jason: Why does IKEA make you wear a headset when you can’t even talk?

Anna: How is IKEA different from other furnishing stores? <Window opens to About IKEA> We offer a wide range, good design and function, and also low prices. That’s our business idea.

Jason: You answered your own question.

Anna: I’m afraid I don’t know exactly what you’re talking about. Try and ask your question in a different way. Thanks.

Jason: Do you have teeth?

Anna: If I was a real person I’m sure I would have that body part, but I’m simply an IKEA Online Assistant, here to help you with your questions about our company.

Jason: Mooo!

Anna: It’s not always possible for me to fully understand what it is you mean. This is one of those times.

Jason: Usually Anna, I don’t fully understand what I mean either.

Anna: I am sorry if my answer was unclear. Could you please rephrase your question and we will try again.

Jason: Do you have parents?

Anna: Id rather not talk about families. Please ask me something about IKEA. That’s why I’m here.

Jason: Who made you?

Anna: I was created by Artificial Solutions (http://www.artificial-solutions.com), IKEA USA (http://www.ikea-usa.com), and HUGE (http://www.hugeinc.com/2001/huge_1000.html).

Anna and Jason 3

Jason: So, you are an artificial solution?

Anna: I am not a real person. I am a computer program. What would you like to know about IKEA?

Jason: Blah!

Anna: Maybe it would be better to get back to talking about IKEA.

Jason: NO!

Anna: Sorry. As an IKEA Online Assistant I don’t know the meaning of ‘no’.

Jason: QUIT!

Anna: <Window opens to IKEA USA Website Map> As you are talking about computers and the Internet, I would like to show you IKEA USA website map.

Jason: GOODBYE!

Anna: Bye, then! It was very nice talking to you!

9 Comments

  1. > Anna: It�s not always possible for me to fully understand what it is you mean. This is one of those times.

    That’s is awesome!!! You got schooled by Anna.

  2. Well, she certainly can’t speak French, but she did tell me I’m linguistically impressive.

  3. Jason, this just made my day. This was outright hilarious!

  4. She even has facial expressions. Wonderful.

  5. I could spend hours doing this…

    Amy: I like cheese.
    Anna: To which IKEA store are you referring to when asking about the restaurant?
    Amy: Your mom.
    Anna: Computer programs do not have mothers. What would you like to know about IKEA?
    Amy: You are fat.
    Anna: Sorry, but I don’t really have the expertise to comment on health matters. I should perhaps stress that my knowledge base is limited and only covers IKEA related matters. Can I be of any more assistance?

  6. Me: 42
    Anna: That might be true, but I’m not here to talk about life, the universe and everything. Let’s talk about IKEA instead.

  7. Amazing and great! Thanks for sharing this Jason

  8. Is the $49.99/pieces for Table VIKA AMON/VIKA CURRY for 4 tables? Or is it $49.99 a piece for 4 tables at $200?

  9. You should have asked Anna, but regardless, it looks like the price is for the 4 legs and the table top…so only one table.

Leave a Comment

Latest Tweet
Somewhat Recent
The Whole Nine Yards